Facebook agency · Barcelona · Madrid

Specialist agency
on Facebook
Communities that talk to each other.

  • Facebook Ads
  • Reels
  • Community
  • Meta Business Suite

We are a Facebook agency in Barcelona and Madrid. We manage pages, content, communities, and Facebook Ads for companies from all over Spain. We combine creativity, customer service, and Meta campaigns with a strategy aligned with your business goals.

Barcelona · Madrid · Buenos AiresStrategy · Content · Community · Ads

Facebook can be a meeting point, a channel for customer service and a way to attract new customers. We define the role it should fulfill for your company and connect the page, content, conversations and campaigns with a common approach.

We work with teams that need continuity: schedule, design, video, moderation, attention, and analysis. The advertising investment is planned with a clear offering and a post-experience prepared to answer queries, convert visits, and retain customers.

2015Start of Karmina's career
+50Professionals from the agency
+1.200Companies accompanied by Karmina
360°Strategy, content, community, and media

The service, from start to finish

Everything your brand can do on Facebook.

One channel, many ways to connect. We combine the specialties your brand needs, from the initial idea to the conversation with a client.

Strategy

Auditing and roadmap

A clear starting point for building a meaningful presence.

  • Profile, audience and competition
  • Positioning and tone
  • Objectives and editorial plan
Tell us your challenge ↗
Community

Community management

Publish, listen to, and engage with the voice of your brand.

  • Calendar and publication
  • Moderation and listening
  • Comment management
Tell us your challenge ↗
Content

Reels, Stories, and Posts

Ideas designed for each format and produced within the team.

  • Concepts, scripts and design
  • Vertical filming and editing
  • Series and adaptations
Tell us your challenge ↗
Conversations

Customer service

Convert messages and comments into useful responses.

  • Protocols and responses
  • Derivation of incidents
  • Coordination with your team
Tell us your challenge ↗
Investment

Facebook Ads

Broaden the reach of ideas and connect campaigns with business objectives.

  • Auditions and creativity
  • Reels Ads, carousels, and capture ads
  • Measurement and optimization
Tell us your challenge ↗
Activations

Creators and experiences

Giving the community reasons to participate.

  • Collaborations and UGC
  • Releases and dynamics
  • Event coverage
Tell us your challenge ↗

Strategy · Content · Community · Ads

Strategy, creativity, and management in the same team.

The experience of Karmina brings together media, content, design, data, and operations specialists to ensure the continuity of each campaign.

Karmina's team analyzing advertising campaigns
People+50 professionals

A team that knows your brand.

Strategists, community managers, creatives, and media specialists coordinated with your team.

Campaign production by Karmina
ExperienceSince 2015 · +1,200 companies

Production for the rhythm of Facebook.

Scriptwriting, design, filming, and editing to produce content with identity and adapt each idea to the format.

Karmina's team working with technology and content in the office
TechnologyMeta Ads Manager · Business Suite

Data to decide the next step.

We read reach, interaction, conversations, and results to adjust content, management, and campaigns.

Facebook ecosystem

Tools with a specific function.

Meta Business SuiteChannel operator
Ads ManagerCampaigns and budget
Advantage+Advertising automation
Events ManagerEvents and signals
Commerce ManagerCatalogues and assets
Meta Pixel + CAPIMeasurement of conversions

Data-Driven Marketing

From platform data to business results.

We connect investment, ads, conversions, and CRM to read Facebook performance. We define CPA, ROAS, and lead quality with comparable sources and periods.

We compare attribution with sales and margin. In acquisition, we track which leads turn into opportunities. Each review ends with a decision: to keep, test, adjust, or scale.

We read reach, frequency, interaction, and business results with identified sources. In lead generation, we focus on quality and attention to contacts; in ecommerce, purchases, revenue, and margin. We compare Meta Ads Manager results with CRM and sales to decide which creative to renew and where to adjust investment.

  • Customized dashboard
  • Channels + business
  • Shared definitions
  • Actionable decisions
Getting to know Dashboard Builder ↗
View of a Corporate dashboard from Karmina AI Studio with simulated data
Example of Karmina AI Studio's Corporate dashboard · simulated data.

Conversion content · In-house production

Creativity is a part of performance.

We produce Reels, product videos, carousel ads, Stories, and creator pieces to explain an offer, resolve an objection, or trigger a decision. Each variant responds to a hypothesis.

As a Social Media agency, we connect organic content and ads with a consistent voice. The campaign result feeds into the next brief: new angles, tests, and versions per channel.

  • Concept and script
  • In-house production
  • Variations per channel
  • Testing and learning
Knowing the Social Media agency ↗
Pardo 1927 piece featuring a creator presenting the product Pardo 1927 · Product and storytelling
Stop Group Piece with a person welcoming the community Grupo Stop · Community and trust
Pardo 1927 and Grupo Stop · content produced by Karmina to connect brand, message and action.

Facebook Ads · Meta Ads Manager

Every campaign needs a decision behind it.

We define the goal and the proposal before configuring ads. We design campaigns to promote a brand, generate inquiries, or support sales, with audiences, budgets, and creativity suited to the journey.

We combine images, carousel ads, and video based on the message. We review frequency, creative response, and business results. Meta locations are chosen with care, and it is documented whether the campaign also includes Instagram or other spaces.

  • Goals and audiences
  • Creativity by format
  • Budget control
  • Continuous optimisation
Let's talk about your project ↗

Functions and availability vary by market, account, and requirements. Meta Ads Manager · official source ↗

Meta Business Suite · Operations

The day-to-day operation of your Facebook account, taken care of.

We organize the calendar, materials, and approvals to maintain a consistent presence. We define responsible parties to publish, respond to, and forward inquiries, with a brand voice that the team can recognize.

Meta Business Suite forms part of the operations according to the available functions. We support the organization of assets and access, and document how to act in the event of doubts, incidents, or coordination needs with customer service.

  • Calendar and approvals
  • Page management
  • Conversations and referral
  • Roles and assets
Let's talk about your project ↗

Functions and availability vary by market, account, and requirements. Meta Business Suite · official source ↗

Advantage+ · Creativity

Automate with objectives and review.

We value the options in Advantage+ for campaigns, audiences, locations, and creativity available in the account. We start with an offer and clear signals; the automations are tested and reviewed using the same criteria as the rest of the investment.

We produce variants that change a specific hypothesis: benefit, demonstration, protagonist, or call to action. We evaluate the impact on quality of contacts, purchases, and margin, without assuming that an automatic recommendation is always beneficial to the business.

  • Automation tests
  • Creative variations
  • Signs of quality
  • Documented decisions
Let's talk about your project ↗

Functions and availability vary by market, account, and requirements. Meta Advantage+ · official source ↗

Capturing · Messages · Ecommerce

What happens after the click also counts.

We design recruitment campaigns and lead to forms or conversations. We agree on which questions help to qualify and who will handle each request so that interest is not lost due to a lack of response.

For ecommerce, we coordinate catalog, availability, creativity, and purchase destination. We review requirements and availability of business functions before proposing them. The scope includes connecting with your operation, not just publishing ads.

  • Forms and leads
  • Consultation service
  • Catalog and destination
  • Commercial follow-up
Let's talk about your project ↗

Functions and availability vary by market, account, and requirements. Capture in Meta · official source ↗

Meta Pixel · Conversions API

Signs that help interpret the result.

We define events and coordinate their implementation with the web team. We review the Meta Pixel and Conversions API when the project requires it, checking for event matching and deduplication.

We connect campaign reports with CRM or sales based on the available access and integration. The reading distinguishes platform attribution from actual results; we document limitations and respect privacy preferences in signal collection.

  • Measurement plan
  • Pixel and server
  • Duplicate control
  • CRM and results
Let's talk about your project ↗

Functions and availability vary by market, account, and requirements. Meta Pixel + CAPI · official source ↗

In-house production

We turn brands into content creators.

Strategy, shooting, design, editing, and adaptations all coexist within the team. This way, each brand can react faster, publish better, and build a unique voice across every channel.

See the full portfolio

Four brands, four visual languages. Swipe to see more

Relationships that are built

Brands that are part of Karmina’s experience.

A selection of brands that form part of Karmina's experience in various specialties.

Danone
Rabat
Kawasaki
Honda
Orange
CaixaBank
Borges
Font Vella
Braun
DeLonghi
Salvat
DO Cava

People, purpose & performance

Talent shows. So does our closeness.

We work as an extension of each team: with a strategic perspective, creative craftsmanship, and a real ability to execute from Barcelona, Madrid, and Buenos Aires.

Karmina's team in Madrid
Barcelona · Madrid · Buenos Aires

A good project starts with a good question

What do you want to achieve with your Facebook?

Tell us how your profile is, what your team needs and what you would like to change. We can start with a strategy, channel management, a campaign or an activation.

Prefer to get straight to the point?Write to proyectos@agenciakarmina.com or call 638 288 746.

FACEBOOK, WITH CLEAR IDEAS

Frequently asked questions about our Facebook agency

Services, tools and working methods from Barcelona and Madrid for companies from all over Spain.

What does a Facebook agency do for companies?

It connects strategy, page, content production, community, attention, and advertising. The service is configured according to what the brand needs: constant presence, business inquiries, e-commerce, or a specific campaign.

At Karmina we agree on deliverables, frequency, responsibilities, and metrics. The publications and ads are part of a shared plan with your team.

Do you manage Facebook from Barcelona and Madrid for the whole of Spain?

Yes. We coordinate strategy, design, filming, community, and campaigns with companies from all over Spain. We organize in-person production when necessary and work with a clear material and approval cycle.

The strategy is adapted to the audience and the commercial territory of each brand. We define service hours and responsible personnel based on the contracted scope.

Are Facebook Ads and Meta Ads the same?

Facebook Ads refers to advertising on Facebook. Meta Ads Manager allows you to manage campaigns that can also include Instagram and other locations available within the Meta ecosystem.

In the proposal, we indicate where the investment will be made and how it will be measured. If the goal is to work solely with Facebook, we reflect this in the configuration and in the reading of results.

Do you include community manager and Messenger support?

We can include publishing, moderation, response, and referral of inquiries. We agree on schedules, target times, tone, frequently asked questions, and criteria for escalating incidents.

The resolution of orders, returns or other operational matters is coordinated with the company’s team. The scope does not imply permanent attention if it has not been expressly contracted.

Do you work with Reels, creators, and Advantage+ campaigns?

We produce Reels and other video pieces, coordinate collaborations, and manage authorizations to amplify content. The functions of Advantage+ are evaluated based on the campaign and account.

The creative revision considers identity, clarity, rights, and adaptation to the format. We test variants and analyze their contribution to the goal, without promises of virality.

How do you measure Facebook sales or leads?

We agree on events and information sources. The reports can connect to Ads Manager, Meta Pixel, Conversions API, and CRM or ecommerce, depending on the project and the available integrations.

We distinguish between forms, qualified leads and sales. We check for duplicates and attribution windows before drawing conclusions or adding up results from different channels.

How much does it cost to hire a Facebook Ads agency?

The budget depends on campaigns, markets, production, community management, and technical needs. We separately present fees, media investment, and creator or production expenses.

We start by getting to know your offer, your page, and your current results. The proposal prioritizes actionable actions and metrics; it does not guarantee sales or fixed acquisition costs.

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